::: vuaskari.com ::: New MCQ MGT613

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Question # 3 of 15 ( Start time: 02:56:50 PM)

Total Marks: 1

In SERVQUAL model, all of the following makes sure that no gap exists between the service provided and service demanded Except:

Select correct option:

System design

Service quality

Communication with customers

Well trained workforce

Question # 14 of 15 ( Start time: 03:01:48 PM)

Total Marks: 1

Which of the following formulae can be used to determine number of orders per year?
Select correct option:

Q/D
D+Q
D-Q
D/Q

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