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Saturday, January 1, 2011

Complete Solved Vu Past Paper Of ENG201- Business and Technical English Writing 2010

Spring 2010
ENG201- Business and Technical English Writing (Session - 2)
Ref No:
Time: 90 min

Question No: 1    ( Marks: 1 )    - Please choose one
 Which of the following you consider while making the framework of your table?

       How to order the rows and columns

       How to align entries in the columns

       Where to place special notes
       All of them

Question No: 2    ( Marks: 1 )    - Please choose one
 In which of the following bars are replaced by drawings that represent the thing described?

       Bar graphs

       Line Graphs



Question No: 3    ( Marks: 1 )    - Please choose one
 Complete the question tag: They worked for Kaufman's,
       ► Did they?
       ► Haven't they?
       ► Didn't they?
       ► Had they?
Question No: 4    ( Marks: 1 )    - Please choose one
 Biased language that might offend the audience is based on ---------------

       ► Cultural bias, gender bias
       ► Cultural bias, nationality bias
       ► Unity bias, nationality bias
       ► None of them
Question No: 5    ( Marks: 1 )    - Please choose one
 What is meant by the term 'Connotative'?
       ► It refers to the literal meaning of words.
       ► It refers to the associations that are connected to a certain word.
       ► It refers to general meaning of words.
       ► It refers to cognitive meaning of words.
Question No: 6    ( Marks: 1 )    - Please choose one
 How can we increase the audience’s ability to absorb and remember information from a purely practical standpoint?
       Audience attention
       The visual aids
Question No: 7    ( Marks: 1 )    - Please choose one
 "I am currently studying veterinary medicine, and I am working part-time at an animal clinic." This statement in the introduction of the speech could best be described as:

       Gaining attention
       Revealing the topic
       Establishing credibility
Question No: 8    ( Marks: 1 )    - Please choose one
 What is meant by task-facilitating roles?
       ► Suggesting decision-making procedures that will move the group towards the goal
       ► Drawing out other members by showing verbal support
       ► Offering to yield on a point in the interest of reaching mutually acceptable decision
       ► Drawing out other members by showing verbal and non verbal support, praise or
Question No: 9    ( Marks: 1 )    - Please choose one
 Choose the correct sentence. 
       ► You may not enter Mr. Harris office without his permission. 
       ► You may not enter Mr. Harrises office without his permission.
       ► You may not enter Mr. Harrises' office without his permission.
       ► You may not enter Mr. Harris's office without his permission.
Question No: 10    ( Marks: 1 )    - Please choose one
 Choose the sentence with the correct punctuation.

       We ask, therefore; that you keep this matter confidential.
       We ask, therefore, that you keep this matter confidential. 
       We ask; therefore, that you keep this matter confidential.
       We ask: therefore, that you keep this matter confidential.
Question No: 11    ( Marks: 1 )    - Please choose one
 Choose the sentence with the correct punctuation.

       The order was requested six weeks ago, therefore I expected the shipment to arrive by now
       The order was requested six weeks ago, therefore, I expected the shipment to arrive by now.
       The order was requested six weeks ago: therefore, I expected the shipment to arrive by now.
       The order was requested six weeks ago; therefore, I expected the shipment to arrive by now. 

Question No: 12    ( Marks: 1 )    - Please choose one
 Choose the sentence with the correct punctuation.
       The American flag has three colors: namely, red, white, and blue.
       The American flag has three colors, namely; red, white, and blue.
        The American flag has three colors; namely, red, white, and blue. 
       The American flag has three colors namely, red, white, and blue.
Question No: 13    ( Marks: 1 )    - Please choose one
 What is meant by intended reader?
       ► Simple reader
       ► Complex reader
       ► A member of a target audience
       ► Unplanned reader
Question No: 14    ( Marks: 1 )    - Please choose one
 The act of considering or examining something in order to judge its value shows:
       ► Credibility
       ► Evaluation
       ► Conciseness
       ► All of them
Question No: 15    ( Marks: 1 )    - Please choose one
 Which method is a bottom-up or generative approach to research?
       Pattern method
       Hypothesis method
       Inductive method
       Deductive method
Question No: 16    ( Marks: 1 )    - Please choose one
 What are the best persuasive messages closely connected to?
       ► The indirect approach
       ► The positive aspects of your message
       ► The direct approach
       ► The desires and interests of the audience
Question No: 17    ( Marks: 1 )    - Please choose one
 Choose the correct option.
A good business letter is simple and straightforward without being harsh or --------  
       ► patriotic
       ► paternal
       ► patronizing
       ► panoramic
Question No: 18    ( Marks: 1 )    - Please choose one
 Which type of Visual aid is the most difficult to execute effectively?
       ► Graphics
       ► Projections
       ► Handouts 
       ► Film and video
Question No: 19    ( Marks: 1 )    - Please choose one
 Choose the correct option.
Feasibility reports are used:

       ► To analyze problems and predict practical alternatives
       ► To control problems, sell products and services
       ► To monitor and control production, sales, shipping, etc.
       ► To solve problems and supply facts
Question No: 20    ( Marks: 1 )    - Please choose one
 What is the typical sequence of interviews?

       ► Screening stage and final stage.
       ► Screening stage, selection stage, and final stage.
       ► Selection stage and final stage.
       ► There is no typical sequence of interviews.
Question No: 21    ( Marks: 2 )
 Why Proposals are written?

Proposals: In a proposal, identify a specific problem and state how you will solve that problem. Most organizations rely on successful proposal writing for their continued existence. You will most likely spend a major part of your professional life writing proposals.
Question No: 22    ( Marks: 2 )
 What are the characteristics of a good interviewer?

Good interviewers are good at collecting information, listening, and probing, so should develop set of interview questions and decide on their sequence.
Question No: 23    ( Marks: 2 )
 What is the problem with a double negative in a sentence?

Use only one negative word to express a negative idea. In English, using two negative words to express one negative idea creates a positive rather than a negative interpretation.
Question No: 24    ( Marks: 3 )
 How do Visual Aids support your arguments?

Almost all presentations can be enhanced by the effective use of visual aids. These can include handouts, overhead transparencies, drawings on the whiteboard, PowerPoint slides, and many other types of props. Visual aids are an important nonverbal aspect of your speech that you can control. Once you have chosen a topic, you need to consider how you are going to show your audience what you are talking about.
Question No: 25    ( Marks: 3 )
 What is Analogy?
Question No: 26    ( Marks: 3 )
 What are the general rules for capitalizing letters?

Capitalization: Although there are many specialized rules for capitalizing letters, the following four are the most common.
 Capitalize the first words of sentences, including sentences cited in quotations: The QA engineer has been quoted as saying, "The main source of connector failure found in the analysis is seal deformation caused by pressures in excess of 1000 psig." Capitalize proper names, including any particular person, object, place, project, institution, river, vessel, genus, culture, ethnic group, or formal job title. Unless you are following a documentation style that specifies otherwise, capitalize titles of books, periodicals, published and unpublished reports, articles, and document sections. Rules for Capitalizing Multiple-Word Titles and Proper Names Unless you are following a documentation style that specifies otherwise, observe the following rules for capitalizing multiple word titles and proper nouns. Capitalize all nouns, pronouns, verbs, adjectives, adverbs, and subordinating conjunctions. Capitalize any word, regardless of the part of speech, if it is the first or last word of the title

Question No: 27    ( Marks: 5 )
 What is coherence and why is it important?
. What is coherence and why is it important? Look for ways to improve the coherence of your writing. Coherence is the quality of hanging together,
their ideas in specific pattern
document strengthen its impact. Coherence can dramatically improve the reader's ability to understand your material by promot
technical communication and writing because of the inherent comp
level of the whole document, coherence helps to provide the larger picture, in which the connections among the parts o
roadmap to help them anticipate the content of your work. Abstracts, clear titles, introdu
linking various parts of a piece of writing. Look for ways to improve the coherence of your writing. Coherence is the quality of hanging

Question No: 28    ( Marks: 5 )
 What are Test Specifications?

Test Specification:
 Applicable documents: these documents might describe test procedures on similar products designed and developed in the past
. • Description of unit to be tested.
 Testing method: this section provides a step-by-step description of the testing Business and Technical English-ENG201 VU © Copyright Virtual University of Pakistan 123 procedure.

Question No: 29    ( Marks: 5 )
 Differentiate between Graphic visual aids and Text visuals.

Good visual Aids are Essential To create instructions that will help your readers and also shape their attitudes in the way that you want, you must pay special attention to instructions. These include visual design, including both page design and the design of the drawings, charts, flow diagrams etc.

Designing and presenting visual aids Two types of visual aids are used to supplement speeches and presentations Text visuals consist of words and help the audience follow the flow of ideas. Because
se text visuals are simplified outlines of your presentation, you can use them to summarize and preview the
Question No: 30    ( Marks: 5 )
 Write down the five purposes of using Colons.                                          

 Use colons for the following purposes:
 • to introduce and emphasize lists, quotations and explanations and certain appositional elements (see Layout)
• to express ratios
• to separate numbers signifying different nouns, such as in separating units of
• time or elements in a bibliographic citation
• to separate titles from subtitles

ENG 201 Solved Subjective Questions

Question No: 34 ( Marks: 3 )
Which Formats are generally used for a Progress Report?
A progress report is an intermediate report designed to communicate information, usually to
A progress report usually summarizes work within each of the following:
Work accomplished in the preceding period(s)
Work currently being performed
Work planned for the next period(s)
Progress report
Task 1
Work completed
Current work
Planned work
Task 2
Work completed
Current work
Planned work
Task 3
Planned work
Question No: 35 ( Marks: 3 )
How common mistakes can be avoided while constructing a Bar Graph?
When constructing a bar graph with negative values, you follow the steps outlined in the last
unit on Constructing Bar Graphs, paying close attention to the scale of the frequency axis.
Since there are negative values, the scale of this axis will not start at zero.
Question No: 36 ( Marks: 3 )
What are the various purposes of Abbreviations?
The shortening of words and phrases (kilogram to kg, Imperial Chemical Industries
to ICI) and a result of such shortening (MA for Master of Arts, sitcom for situation
For the purpose of taking notes, a student should feel free to create his own
abbreviations, provided he can remember later what the abbreviation stood for.
Providing summary information abbreviations usually need to be concise, convenient, and
easy to remember, they do not need to be fully understood to serve their purpose.
People literate in English can work successfully with such formulas as e.g. and q.v. whether
or not they know their full Latin forms exempli gratia (for the sake of example) and quod
vide (which see).
The more familiar and successful the short form, the less need for the full form, which may
in course of time be forgotten.
The full forms of mob (Latin mobile vulgus the fickle crowd) and radar (radio detection and
ranging) have no functional value in the 1990s, and many are entirely unaware that these
words are (or were) abbreviations.
The members of organizations usually have little difficulty with the abbreviations they use,
because of sheer familiarity, but people who are not part of the in-group may regard their use
as (sometimes frustrating and provocative) jargon.
Question No: 38 ( Marks: 5 )
How does Editing help to improve a document?
To re-structure the leaflets, manuals, standard letters or customer service letters, to make
them concise, clear and effective.
Editing gives documents an indispensable proofreading tool that not only catches plagiarism,
grammar and style mistakes, but also delivers instructional feedback that serves to make
students better writers
Question No: 35 ( Marks: 10 )
You are employed in a local insurance company. The personnel manager, being
concerned about poor staff morale following the closure of a small nearby branch and
redundancies in 2 others, has asked the office supervisor to look into the problem.
Assuming that you are the office supervisor, write a memorandum to the personnel
manager outlining the problem and setting out the proposals for raising staff morale.
Question No: 36 ( Marks: 10 )
You are a General Manager of Telenor; you have noticed that due to the new packages
of other networks your network is losing attraction. Write a Proposal to your MD and
suggest that how can you make your network more attractive and popular.
Question No: 37 ( Marks: 10 )
As a Chairman of a Commission appointed by the Government write a Short Report on
the causes of corruption prevailing in an over-staffed government office, make feasible
suggestions how to eradicate this evil.
Question No: 38 ( Marks: 10 )
How can we overcome common writing problems in business communication?
some of the most basic tips to remember, when writing, include:
• Avoid the use of slang words
• Try not to use abbreviations (unless appropriately defined)
• Steer away from the use of symbols (such as ampersands [&])
• Clich├ęs should be avoided, or at the very least, used with caution
• Brackets are used to play down words or phrases
• Dashes are generally used for emphasis
• Great care should ALWAYS be taken to spell the names of people and companies correctly
• Numbers should be expressed as words when the number is less than 10 or is used to start a
sentence (example: Ten years ago, my brother and I…). The number 10, or anything greater
than 10, should be expressed as a figure (example: My brother has 13 Matchbox cars.)
• Quotation marks should be placed around any directly quoted speech or text and around
titles of publications.
• Keep sentences short
The above mentioned tips cover the most common mistakes, made when writing letters,
memos and reports.
Question No: 39 ( Marks: 10
Is poorly organized structure basic drawback in writing problem? Do you agree?
Organization is the structural framework for constructing a piece of writing. It is the logical
progression and completeness of ideas in a text. Organization is important to effective
writing because it provides readers with a framework to help them fulfill their expectations
for the text. A well-organized piece of writing supports readers by making it easy for them to
follow, while a poorly organized piece leads readers through a maze of confusion and
confounded expectations.
Question No: 40 ( Marks: 10 )
Suppose you are a Market Surveyor, you were asked by your Manager to evaluate the
feasibility of opening a restaurant in Wapda Town community. Write a short memo
report in response to the given task
Question No: 39 ( Marks: 10 )
You are working in a company which has dealings in foreign exchange. Your company
has seen the effects of recent exchange fluctuations and its impact on business. Your
Managing Director has asked you to write a brief Report on the subject along with your
suggestions and recommendations.
Give a detailed note on Interview Structure.
Types of report
Following are different types of report:
Feasibility report
Empirical research report
General report
Progress report
Analysis report
‘Who’ is a subject pronoun like "he," "she" and "we". We use "who" to ask which person
does an action.
Whom’ is an object pronoun like "him," "her" and "us." We use "whom" to ask which
person receives an action.
• Whom did he hire to do the job?
‘That’ is a demonstrative adjective. It usually points out noun in a sentence. It always answer
• Let’s play this game and later watch that movie.
Which’ is an interrogative adjective and it is used with nouns to ask questions. For example:
• Which leaves turn color first?