Subject: M. Com - I M. Com: Part- I, 1st -A/09
Roll No. ________________ Sig of Dy. Superintendent. __________________
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M.Com, Part- I, 1st Annual Exam 2009
Paper: I HRM & SM
Maximum Marks: 40 Fictitious #: ____________
Time Allowed: 45 Min. Signature of CSO: ____________
Objective Part
Note: Cutting, Erasing, overwriting and use of Lead Pencil are strictly prohibited.
Q.1.A: Tick the correct option. (10)
i. All of the following are typical responsibilities of Human Resource professionals except:
a. Training employees to function effectively within organization
b. Hiring the best qualified candidates c. Maintaining good working conditions
d. Evaluating performance of Managerial employees.
ii. Elton May’s Hawthorne studies have contributed to which management thought?
a. Informal work groups have a significant effect on worker performance
b. Union workers are more productive than non union workers
c. Incentive plans are most important influence on work group productivity
d. Employees who receive training are less motivated
iii. An organization must help its employees adopt organizational culture through _____:
a. Controlling b. Rewarding c. Socialization d. Encouragement
iv. Learning organizations are:
a. Reluctant to adopt change b. Always discourage employee participation
c. Always involved in knowledge sharing d. Do not do research & development
v. Training & development can be differentiated as:
a. Training is for managerial job and development is for blue colar workers
b. training is current job related and development is future job oriented
c. Both are the same d. Training is optional and development is mandatory
vi. Contingent workers offer organizations to fill out staffing fluctuations. Which of the following would not be a reason to hire contingent workforce.
a. Reducing labor cost b. Increasing skill deficiency
c. increasing workforce diversity d. In order to gain flexibility
vii. A career may be defined as:
a. ones dream job b. A well paying position c. Job held over a specific time period d. Sequence of positions held by a person during life time
viii. ______ focuses on the qualification of the candidate to perform given job successfully.
a. Job rotation b. Job description c. Job specification d. Job analysis
ix. When an organization sells its operations to enhance its existing competitive advantage it is called:
a. Product development b. Vertical integration
c. Related diversification d. Retrenchment
x. Which of the following is true regarding environmental scanning.
a. Opportunities and threats are internal to an organization
b. Strengths and weaknesses are external to an organization
c. Opportunities and threats are external and strengths and weaknesses are internal to an organization
d. There is no difference between opportunities ad strengths and threats and weaknesses.
B: Fill in the Blanks. (10)
1. ___________________ is the planned elimination of jobs in an organization. 2. Decision that are routine are called ___________________. 3. The tendency of a rater to give average rating is
P.T.O
called __________________. 4. Process of determining Human Resource needs is called ___________________. 5. The process of gaining control over ____________________ is called backward integration.
Q.2. Give short but comprehensive detail of the following concepts. (20)
i. Job enrichment and enlargement. ii. Downsizing and right sizing. iii. Glass ceiling effect. iv. Job Rotation. v. Centralization and decentralization. vi. TQM. vii. Policies and strategies. viii. Contingent workforce. ix. Divestiture strategy. x. Job specification and job description
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By ADEEL ABBAS, Bhakkar. AdeelAbbasbk@gmail.com
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