MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 5)
Time: 60 min
Marks: 50
Question No: 1 (Marks: 1) - Please choose one
Sulman thinks about his
job while playing with his son on the weekend, and he continually volunteers to do extra assignments and
project for his department. These suggest that Sulman has a strong need for:
► Esteem 91
► Security
► Achievement
► Power
Question No: 2 (Marks: 1) - Please choose one (chap 04)
Asim assigned Khalid a
project to be completed by the end of the month and then hold periodic meetings with him to review his
progress. Which management function Asim is performing?
► Planning
► Leading
► Controlling 10
► Organizing
Question No: 3 (Marks: 1) - Please choose one
Which of the following
BEST describes creativity?
► uncovering what is already there
► creating something new
► organizing already discovered items
► criticizing the discovered items
Question No: 4 (Marks: 1) - Please choose one
When an organization
encounters a serious problem which needs to be solved immediately, it is called:
► Crisis problem 42
► Non- Crisis problem
► Opportunity problem
► Financial Problem
Question No: 5 (Marks: 1) - Please choose one
Plans which have the
broadest organizational focus and the longest time frame are called:
► Tactical
► Strategic 59
► Directional
► Operational
Strategic plans typically involve time periods of 5 years or more, but the time frame is dependent
upon the stability of the industry in question.
1) Tactical goals and plans typically involve time periods of 1 to 5 years.
2) Operational goals and plans can be for as short a period as 1 week or as long as 1 year.
Question No: 6 (Marks: 1) - Please choose one
A few years ago Black
and Decker bought general electric’s small appliance business. 150 products were converted from GE to Black
and Decker label. A total of 140 steps were used for each product. It took 3 years. The total conversion of
product line was:
► A Program
► A project 55
► A policy
► A rule
A project is a one-time-only set of activities that has a definite beginning and ending point in time.
Question No: 7 (Marks: 1) - Please choose one
The intent of which of
the following is to reduce uncertainty by playing out potential situations under different specific conditions?
► Project management
► Scheduling
► Environmental analysis
► Scenario planning 56
Question No: 8 (Marks: 1) - Please choose one
In terms of linear
programming, profit margins on different products that a company can produce represent which of the following?
A. Constraints 55
B. Feasibility regions
C. Scenarios
D. Basis for the objective function (your answer)
► Scanning stage
► Categorization stage
► Diagnosis stage 40
► Implementation stage
Question No: 14 ( Marks: 1 ) - Please choose one
The North American
Free Trade Agreement includes:
►Mexico, Canada
► Mexico Brazil Columbia
► Mexico Canada Brazil
► Italy Canada United States
Question No: 15 ( Marks: 1 ) - Please choose one
Which of the following is
a collection of countries that use a common currency?
► European common market
► European Union
► Western European alliance
► Economic and monetary union 37
Question No: 16 ( Marks: 1 ) - Please choose one
Few years ago,
employees of a international company took wages cuts to help the firm offset large losses. Now firm is again
earning profits and employees believe that their wages should be restored but company is not willing to restore
their wages. Organization is showing which of the following behavior?
► Unethical
► Socially responsible
► Ethical
► Socioeconomic
Question No: 17 ( Marks: 1 ) - Please choose one
An individual’s personal
beliefs regarding what is right and wrong or good and bad is called:
► Ethics
► Values
► Norms
► Rituals
Question No: 18 (Marks: 1) - Please choose one
The relationship
between corporate social involvement and economic performance is:
► Positive 34
► Negative
► Perfect positive
► Perfect negative
The majority of studies found a positive relationship between corporate
social involvement and economic performance, but some caution is necessary because of methodological
questions associated with trying to measure social responsibility and economic performance.
Question No: 19 ( Marks: 1 ) - Please choose one
The culture of an
organization is largely determined by:
► Top management 34
► Employees
► Stockholders
► The company founders
Top management’s leadership and commitment to ethical
behavior is extremely important because it’s the top managers who set the cultural tone.
Question No: 20 ( Marks: 1 ) - Please choose one
All of the following are
Dimensions of organizational culture EXCEPT:
► Innovation
► Aggressiveness
► Stability
► Customer orientation 31
3. Seven dimensions of an organization’s culture have been proposed:
a. Innovation and risk taking (the degree to which employees are encouraged to be innovative
and take risks)
b. Attention to detail (the degree to which employees are expected to exhibit precision, analysis,
and attention to detail)
c. Outcome orientation (the degree to which managers focus on results or outcomes rather than
on the techniques and processes used to achieve those outcomes)
d. People orientation (the degree to which management decisions take into consideration the
effect on people within the organization)
e. Team orientation (the degree to which work activities are organized around teams rather than
individuals)
f. Aggressiveness (the degree to which people are aggressive and competitive rather than
Easygoing and cooperative)
g. Stability (the degree to which organizational activities emphasize maintaining the status quo in
contrast to growth)
Question No: 21 ( Marks: 1 ) - Please choose one
Constituencies in an
organization’s external environment that are affected by the organization’s decisions and actions are called:
► Stakeholders 32
► Advisories
► beneficiaries
► Environmentalists
1. Stakeholders are any constituencies in the organization’s external environment that are affected by,
or have a vested interest in, the organization’s decisions and actions
Question No: 22 (Marks: 1) - Please choose one
Environment made up
of specific outside elements within which an organization interfaces in the course of conducting its business is
called:
► Internal environment
► External environment
► The task environment 31
► The mega environment
Question No: 23 (Marks: 1) - Please choose one
The quantitative
approach has contributed directly in the areas of:
► Planning and control 24
► Controlling and leading
► Organizing and controlling
► Planning and leading
Question No: 24 (Marks: 1) - Please choose one
Viewpoint arguing that
appropriate managerial action depends on the particular parameters of the situation is called:
► Contingency theory 23
► Behavioral theory
► Administrative theory
► Social theory
Question No: 25 ( Marks: 1 ) - Please choose one
In Maslow's hierarchy
of need, status is an example of which of the folowing need?
► Physiological
► Esteem 91
► Safety
► Social
1 Maslow’s hierarchy of needs from the most basic to the highest.
a. Physiological needs are basic and include needs for food, water, and shelter. Maslow took the
position that until these needs are satisfied to the degree necessary to maintain life, other needs
will not motivate people.
b. Safety needs pertain to the desire to be safe, secure and free from threats to our existence.
These needs can be satisfied in the workplace by job continuity, or retirement benefits.
c. Belongingness needs involve the desire to affiliate with and be accepted by others. These
needs are satisfied for most people by family and community relationship outside of work and
friendship on the job.
d. Esteem needs are related to the two-pronged desire to have a positive self-image and to have
our contributions valued and appreciated by others. According to Maslow, once people begin
to satisfy their need to belong, they tend to want to be held in esteem both by themselves and
by others this kind of need produces such satisfactions as power, prestige, status and self
confidence.
e. Self-actualization needs pertain to the requirement of developing our capabilities and
reaching our full potential. Maslow regards this as the highest need in his hierarchy. It is the
desire to become what one is capable of becoming- to maximize one’s potential and to
accomplish something.
Question No: 26 ( Marks: 1 ) - Please choose one
Which of the following
behavior had dramatically influenced by Hawthorne
► Human behavior 27
► Social behavior
► Moral behavior
► Ethical behavior
Question No: 27 ( Marks: 1 ) - Please choose one
The formal right to give
orders, make decisions, and see that tasks are completed is called:
► Centralization
► Authority 20
► Responsibility
► Decentralization
Question No: 28 ( Marks: 1 ) - Please choose one
The managerial
functions according to Fayol were :
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► planning, organizing, commanding, coordinating and controlling 20
Question No: 29 ( Marks: 1 ) - Please choose one
Which of the following is
considered to be the father of modern computing?
► Fredrick W Taylor
► Abraham Maslow
► Charles Babbage 16
► Max Weber
Question No: 30 (Marks: 1) - Please choose one
Which type of
managerial skill refers to the ability to analyze and diagnose complex situations?
► Problem-solving
► Interpersonal
► Conceptual 13
► Technical
Question No: 31 ( Marks: 1 ) - Please choose one
If you get more output
from a given input, you have:
► Decreased effectiveness
► Increased effectiveness
► Decreased efficiency
► Increased efficiency 13
Question No: 32 ( Marks: 1 ) - Please choose one
Interpersonal roles
include which of the following three roles?
► Disseminating, figurehead and liaison
► Figurehead, leader and liaison 8
► Disturbance handler, monitor and entrepreneur
► Monitor, resource allocator and negotiator
Question No: 33 ( Marks: 1 ) - Please choose one
A manager transmits the
information outside the organization. He is performing which of the following role?
► Spokesperson 8
► Representative
► Disseminator
► Agent
Question No: 34 ( Marks: 1 ) - Please choose one
A universally accepted
model of a successful manager could be described as:
► One who practices the four universal processes or functions
► One who executes all of the roles in a professional manner
► One who possesses all management skills at high levels
► There is no universally accepted model of a successful manager
Question No: 35 ( Marks: 1 ) - Please choose one
Dr. Edward Deming has
described his Philosophy about quality in:
► 14 Points
► 6 Points
► 8 Points
► 20 Points
Question No: 36 (Marks: 1) - Please choose one
The traditional shape of
an organization was:
► Circle
► Pyramid
► Square
► Diamond
Question No: 37 ( Marks: 1 ) - Please choose one
The science which
studies the nature of things, particularly values and ethics is called:
► Anthropology
► Philosophy 15
► Economics
► Political sciences
Question No: 38 (Marks: 1) - Please choose ones
The new business model
reflects today’s reality that:
► A large number of competitors are in the world.
► Information can be shared and exchanged instantaneously anywhere in the world 15
► People can move from one part to another part of the country easily
► Trade barriers are removed
These new business models reflect
today’s reality: information can be shared and exchanged instantaneously anywhere on the planet
Question No: 39 (Marks: 1) - Please choose one
The course which
studies the values and ethics is called:
► Philosophy 15
► Behavioral science
► Economics
► Psychology
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following
courses helps managers gain a better understanding of motivation, leadership, trust, employee selection,
performance appraisals and training techniques?
► Psychology
► Sociology
► Political science
► Anthropologys 15
Question No: 41 ( Marks: 10 )
Describe Porter’s Model
and explain how a manager would use it to develop a strategy to achieve competitive advantage.
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