Complete Final Term Paper Of MGT502- Organizational Behaviour

FINALTERM  EXAMINATION

Spring 2009

MGT502- Organizational Behaviour (Session - 2)

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Question No: 1    ( Marks: 1 )    - Please choose one

 ________________ is the study of societies to learn about human beings and their activities.

       ► Sociology

       ► Anthropology

       ► Social work

       ► Social psychology

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Ali migrated from Pakistan to a foreign country. He is disorientated by the country’s customs and has difficulty in adapting it. He also feels homesickness. What is Ali experiencing?

►Culture shock

►Foreign culture

►Alien culture

►Adventure

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Two people see the same thing at the same time yet interpret it differently. Who is responsible for this difference?

►The perceiver

►The timing

►The context

►The situation

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Which of the following statements is NOT an example of stereotyping?

►There is no need to offer child-care to him; men aren’t interested in child care

►Don’t hire an older worker; they can’t learn new skills

►She was good at her last job, so she will be good at this one

►She won’t relocate for a promotion, since women don’t relocate

   

Question No: 5    ( Marks: 1 )    - Please choose one

 Which of the following are all forms of variable-pay programs?

►Wage incentive plans, flextime, piece-rate

►Piece-rate, wage incentive plans, gain sharing

►Profit-sharing, lump-sum bonuses, extended vacations

►Retirement benefits, extended vacations, flextime

   

Question No: 6    ( Marks: 1 )    - Please choose one

 What sort of plan is a company-established benefit plan where employees acquire stock as part of their benefits?

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►MBO program

►Gain sharing plan

►Employee stock ownership plan

►Piece-rate plan

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the following is likely to generate the least innovative alternatives?

►Face-to-face interacting groups

►Brainstorming

►Delphi technique

►Nominal group technique

   

Question No: 8    ( Marks: 1 )    - Please choose one

 According to John Kotter, leaders establish direction by:

►Developing a vision of the future

►Inspiring people to overcome hurdles

►Aligning people by communicating their vision

►All of the given options

   

Question No: 9    ( Marks: 1 )    - Please choose one

 According to the Ohio State studies, which of the following is the extent to which a leader is likely to have job relationships characterized by mutual trust and respect for his/her employees?

►Consideration

►Initiating structure

►Consensus-building

►Maximization

   

Question No: 10    ( Marks: 1 )    - Please choose one

 Which of the following are the two dimensions of leadership behavior identified in the University of Michigan studies?

►Emotional and rational

►Autocratic and democratic

►Initiating structure and consideration

►Employee-oriented and production-oriented

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Question No: 11    ( Marks: 1 )    - Please choose one

 Rabia writes a memo to his employees. Putting her thoughts onto paper is an example of:

►Encoding

►Communicating

►Messaging

►Channeling

   

Question No: 12    ( Marks: 1 )    - Please choose one

 Which of the following statements is NOT true regarding face-to-face communication?

►It is highly personal

►It has high channel richness

►It usually results in delayed feedback

►It offers multiple information cues

   

Question No: 13    ( Marks: 1 )    - Please choose one

 A ______ is a senior employee who guides and supports a less-experienced employee.

►Facilitator

► Leader

►Coach

►Mentor

   

Question No: 14    ( Marks: 1 )    - Please choose one

 The path-goal theory was developed by ______________.

►Robert House

►Fred Fiedler

►Blake and Mouton

►Vroom and Yetton

   

Question No: 15    ( Marks: 1 )    - Please choose one

 Which of the following is NOT a dimension of trust?

►Integrity

►Competence

►Loyalty

►Determination

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Question No: 16    ( Marks: 1 )    - Please choose one

 Which of the following is a feeling of devotion, duty, or attachment to somebody or something?

►Integrity

►Consistency

►Loyalty

►Reliability

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Trust and trustworthiness affect a leader’s access to:

►Dedication and achievement

►Persuasion and control

►Power and influence

►Knowledge and cooperation

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Power can be defined as:

►The ability to influence the behavior of others

►The right to influence the behavior of others

►The actualization of the dependency of others

►Downward influence on one’s followers

   

Question No: 19    ( Marks: 1 )    - Please choose one

 One reacts to _____ power out of fear of the negative consequences if one fails to comply.

►Legitimate 

►Coercive 

►Punitive 

►Referent 

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Question No: 20    ( Marks: 1 )    - Please choose one

 Which of the following is least likely to create dependency?

►Scarcity of resources

►Non substitutability

►Power legitimacy

►Supply and demand

   

Question No: 21    ( Marks: 1 )    - Please choose one

 Activities that influence the distribution of advantages and disadvantages within an organization are known as:

►Human resources

►Political behaviors

►Influential power moves

►Interactive initiatives

   

Question No: 22    ( Marks: 1 )    - Please choose one

 Which of the following is NOT considered one of the potential sources of conflict?

►Too much communication

►Value similarities

►Too little communication

►Jurisdictional ambiguity

   

Question No: 23    ( Marks: 1 )    - Please choose one

 The focus of relationships in distributive bargaining is:

►Accommodation

►The long term

►The short term

►Lose-lose

   

Question No: 24    ( Marks: 1 )    - Please choose one

 Which one of the following dichotomies of organizational structure specifically defines where decisions are made?

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►Complexity/simplicity

►Specialization/enlargement

►Formalization/in formalization

►Centralization/decentralization

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Which of the following organizational design superimposes product or project based design on existing function-based design?

►Matrix Structure

►Functional Structure

►Divisional Structure

►Holding structure

   

Question No: 26    ( Marks: 1 )    - Please choose one

 A bureaucracy is characterized by all of the following EXCEPT:

►Highly routine operating tasks

►Formalized rules and regulations

►Decentralized decision making

►High work Specialization

   

Question No: 27    ( Marks: 1 )    - Please choose one

 How do most employees react to job enlargement efforts?

►Unqualified approval

►Somewhat enthusiastically

►With a lack of enthusiasm

►The reaction tends to be mixed

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Which one of the following can impact international business operations by its affect on business hours, holidays, and days of rest?

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►Paralanguage

►Communication barriers

►Religion

►Cultural knowledge

   

Question No: 29    ( Marks: 1 )    - Please choose one

 Essential elements of TQM include all EXCEPT:

►Analysis of customer quality needs

►Benchmarking

►Rewarding

►Standards

   

Question No: 30    ( Marks: 1 )    - Please choose one

 Focusing on controlling or eliminating stressors that might provoke the stress response is called:

►Managing stress

►Stress Prevention

►Job stress

►Stress management

   

Question No: 31    ( Marks: 1 )    - Please choose one

 The individual or group who undertakes the task of introducing and managing a change in organization is called:

►Negotiator

►Communicator

►Change Agent

►Spokesperson

   

Question No: 32    ( Marks: 1 )    - Please choose one

 All of the following are advantages of internal change agents EXCEPT:

►Better Knowledge of the organization

►Available more quickly

►May be close to the problem

►Requires higher out of pocket costs

   

Question No: 33    ( Marks: 1 )    - Please choose one

 Ali is working as a Finance Officer in a private limited company. His boss periodically observes his work on specific parts of his job and writes down using specific behavioral descriptions, what he sees him doing. The boss is using which one of the following appraisal technique?

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►Critical incident methods

►Written essays

►Graphic rating scale

►Paired comparison

   

Question No: 34    ( Marks: 1 )    - Please choose one

 Most important elements in managing culture include all EXCEPT:

►What leaders pay attention to

►How leaders react to crises

►How leaders behave

►What leaders think about work

   

Question No: 35    ( Marks: 1 )    - Please choose one

 Which of the following are indicators of a strong organizational culture?

►Weak managers

►Narrowly defined roles

►Widely shared values

►High levels of dissention

   

Question No: 36    ( Marks: 1 )    - Please choose one

 Consistency of behavior is an asset to an organization when it faces which of the following?

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►Massive changes

►A dynamic environment

►An unknown environment

►A stable environment

   

Question No: 37    ( Marks: 1 )    - Please choose one

 Which of the following is NOT a means of transmitting culture within an organization?

►Stories

►Rituals

►Language

►Therapy

   

Question No: 38    ( Marks: 1 )    - Please choose one

 Which of the following is NOT a source of individual resistance to change?

►Habit

►Security

►Inertia

►Economic factors

   

Question No: 39    ( Marks: 1 )    - Please choose one

 Which one of the following is not listed as a tactic for dealing with resistance to change?

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►Acceleration

►Manipulation

►Participation

►Education

   

Question No: 40    ( Marks: 1 )    - Please choose one

 In practice, organizations use interviews for which of the following reason?

►To determine applicant-organization fit

►Solely to assess specific, job relevant skills

►To assess a candidate’s credit history

►To manipulate an applicant’s image of the company

   

Question No: 41    ( Marks: 5 )

 Discuss the advantages and disadvantages of a conflict?

   

Question No: 42    ( Marks: 5 )

 What is globalization? Why is Globalization Significant for Organizational Behavior?

   

Question No: 43    ( Marks: 10 )

 Describe the advantages and disadvantages of External Change Agents.

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Question No: 44    ( Marks: 10 )

 What do you think how organizational culture is developed and how can management attempt to maintain it.

   

Question No: 45    ( Marks: 10 )

 Suppose you are CEO of a well-reputed ceramic company which is successfully operating at national level. Now you have decided to extend your business in the global market. Describe what the expected benefits of doing so are? And what competencies you need to acquire in order to be successful in global market?

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