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Sunday, December 19, 2010

MGT502- Organizational Behaviour Solved Final Term 2010 Past Vu Paper

FINALTERM  EXAMINATION
Spring 2010
MGT502- Organizational Behaviour (Session - 4)
Ref No:  
Time: 90 min
Marks: 69

Student Info
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 Center:
 
 ExamDate:
 

Question No: 1    ( Marks: 1 )    - Please choose one
 Which dimension of the Big Five model refers to be pleasant and accommodating in social situations?

       Extroversion
       Openness to experience
       Emotional stability
       Agreeableness
   
Question No: 2    ( Marks: 1 )    - Please choose one
 The ability of a person to manipiulate his/her emotions according to a given situation is called________________.
       ► Emotional Intelligence
       ► Emotional Constraints
       ► Affective Emotions   
       ► Cognitive dissonance
   
Question No: 3    ( Marks: 1 )    - Please choose one
 Relevant personal characteristics affecting perception of the perceiver are:

       ► Attitudes
       ► Interests
       ► Past experiences
       ► All of the given options
   
Question No: 4    ( Marks: 1 )    - Please choose one
 According to attribution theory, which of the following is an internally caused behavior?

       ► Working late in order to get a promotion
       Arriving at work late because heavy traffic
       ► Working weekends because of your employer’s orders
       ► Depending on luck for success

Question No: 5    ( Marks: 1 )    - Please choose one
 Which of the following statements is NOT an example of stereotyping?

       There is no need to offer child-care to him; men aren’t interested in child care
       ► Don’t hire an older worker; they can’t learn new skills
       ► She was good at her last job, so she will be good at this one
       ► She won’t relocate for a promotion, since women don’t relocate
   
Question No: 6    ( Marks: 1 )    - Please choose one
 Teams generally have a(n) _____________ impact on employee motivation.

       ► Inconsistent
       Positive
       ► Discouraging
       ► Neutral
   
Question No: 7    ( Marks: 1 )    - Please choose one
 Bilal tells his boss only what he believes the boss wants to hear. Bilal is engaging in:
       ► Filtering
       ► Defensiveness
       ► Selective perception
       ► Selective selection
   
Question No: 8    ( Marks: 1 )    - Please choose one
 Which of the following communication function is performed, when employees are required to follow their job description or to comply with company policies?

       ► Control
       ► Motivation
       Information
       ► Emotional expression
   
Question No: 9    ( Marks: 1 )    - Please choose one
 Which of the following is the most effective communication network for facilitating the emergence of a leader?

       ► Chain 
       ► All-channel
       ► Wheel
       ► Direct
   
Question No: 10    ( Marks: 1 )    - Please choose one
 The transactional and transformational leadership should be viewed as:




       ► Opposing approaches to accomplishing goals
       ► Subcomponents of situational leadership
       Building blocks of charismatic leadership
       ► Cumulative forms of leadership
   
Question No: 11    ( Marks: 1 )    - Please choose one
 One reacts to _____ power out of fear of the negative consequences if one fails to comply.



       ► Legitimate 
       ► Coercive 
       ► Punitive 
       ► Referent 
  
Question No: 12    ( Marks: 1 )    - Please choose one
 Dependency is inversely proportional to which of the following statement?




       ► The level of an individual’s personal power
       ► The number of alternative sources of a particular resource
       ► The type of informational analysis conducted in a situation
       ► The financial resources required to solve a problem
Question No: 13    ( Marks: 1 )    - Please choose one
 Most organizations develop multiple suppliers rather than give their business to only one in order to:




       ► Maximize power
       ► Increase information
       ► Reduce dependency
       ► Develop interdependence
   
Question No: 14    ( Marks: 1 )    - Please choose one
 Which type of conflict will you experience  among the multiple roles in your life,  like role of a father and a manager?
       ► Intergroup Conflict
       ► Interpersonal Conflict
       ► Interrole Conflict
       ► Intrarole Conflict
  
Question No: 15    ( Marks: 1 )    - Please choose one
 Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more then his range. Both of them then negotiate over price. This is an example of:  


       ► BATNA
       ► Distributive negotiation 
       ► Integrative negotiation
       ► Third party negotiation
   
Question No: 16    ( Marks: 1 )    - Please choose one
 Which of the following is NOT a common success criteria for any organizational structures?
►Decentralized reporting
►High residual mass
►Permanent monitoring
►Rapid response
   
Question No: 17    ( Marks: 1 )    - Please choose one
 A tall, centralized hierarchy of authority and top-down communication and decision making are characteristics of which of the following organizational structures?

►Organic structure
►Matrix structure
►Mechanistic structure
►Functional structure
   
Question No: 18    ( Marks: 1 )    - Please choose one
 Which of the following term defines how job tasks are formally divided, grouped, and coordinated?




►Organizational structure
►Work specialization
►Departmentalization
►Organizational behavior
   
Question No: 19    ( Marks: 1 )    - Please choose one
 Which of the following organizational design superimposes product or project based design on existing function-based design?    
By Adeel Abbas, Bhakkar.
►Matrix Structure
►Functional Structure
►Divisional Structure
►Holding structure
   
Question No: 20    ( Marks: 1 )    - Please choose one
 Giving workers more control over how a task is to be completed often leads to job enrichment because:

►Workers can think out their own way of tackling the task
►Change their pattern of working when they want
►Feel more responsible for achieving the end product
►All of the given options
   
Question No: 21    ( Marks: 1 )    - Please choose one
 Which one of the following best describes the process of interaction and integration among the people, companies, and governments of different nations, driven by international trade and investment and aided by information technology?

►Reengineering
►Globalization
►Encroachment
►IT-Era
   
Question No: 22    ( Marks: 1 )    - Please choose one
 Implementing ISO often gives the following advantages EXCEPT:

►Create a more efficient, effective operation
►Increase customer satisfaction and retention
►Reduce international trade
►Reduce waste and increases productivity
   
Question No: 23    ( Marks: 1 )    - Please choose one
 Which one of the following is NOT an example of regional economic alliances?

►European Union
►Democratic Union of Hungarians
►North American Free Trade Agreement
►Caribbean Community
   
Question No: 24    ( Marks: 1 )    - Please choose one
 A technical specialists working with a reputable organization is allowed to continue to contribute his expertise to the company without having to become manager. He makes recommendations in a wide range of business areas, participates in high level decisions, and acts as mentor to other employees. This situation is represented by which one of the following option?
►Traditional career path

►Network career path

►Lateral skill path

►Dual career path

   
Question No: 25    ( Marks: 1 )    - Please choose one
 Individual career counseling and information services are part of which one of the following career development phase?

►Assessment phase
►Direction phase      
►Development phase
►Decline phase

    
Question No: 26    ( Marks: 1 )    - Please choose one
 Performance is a function of which of the following factors?
►Skill, willingness to act and reward
►Ability, motivation and opportunity
►Knowledge, skills and abilities
► Tasks, incentives and rewards
   
Question No: 27    ( Marks: 1 )    - Please choose one
 Responding to changes in external or internal environment is called:
►Incremental Change
►Anticipatory change
►Radical Change
►Reactive change
   
Question No: 28    ( Marks: 1 )    - Please choose one
 Which of the following is NOT a primary force for change in organizations?

►Technology
►Social trends
►Economic shocks
►Decreasing skill sets
   
Question No: 29    ( Marks: 1 )    - Please choose one
 Ability to understand what is read or heard and the relationship of words to each other is called _______.
By Adeel Abbas, Bhakkar.

►Verbal comprehension
►Non verbal comprehension
►Perceptual speed
►Memory
   
Question No: 30    ( Marks: 1 )    - Please choose one
 Which of the following statements about gender difference in leadership is correct?
►There is no difference in leadership on the basis of gender
►Women leaders are not good at negotiation
►Men leaders seem to be more supportive and patient
►Women tend to adopt democratic leadership style
   
Question No: 31    ( Marks: 1 )    - Please choose one
 When individuals or groups throughout the hierarchy participate in decision making, authority is considered to be:
►Formalized
►Efficient
►Specialized
►Decentralized
   
Question No: 32    ( Marks: 1 )    - Please choose one
 The aim of which of the following is to fundamentally change the way everybody in the organization conceives his or her role?



►Downsizing
►Reengineering
►Formalization
►Specialization
   
Question No: 33    ( Marks: 1 )    - Please choose one
 Transmission of which of the following is the primary purpose of socialization?

►Core values to new members
►Task demands
►Information associated with the realistic preview
►Information that allow future employees to master the job
   
Question No: 34    ( Marks: 1 )    - Please choose one
 Which of the following is the individual source of resistance to change?


►Structural inertia
►Threat to expertise
►Economic threat
►Threatened power
   
Question No: 35    ( Marks: 1 )    - Please choose one
 Which of the following is the organizational source of resistance to change?
►Fear of unknown
►Economic threat
►New social relationship
►Threatened power
   
Question No: 36    ( Marks: 1 )    - Please choose one
 ABC manufacturer is a local organization. The CEO of that organization is thinking of expanding his business in international market. What can be the possible reasons of this expansion?
By Adeel Abbas, Bhakkar.
►To earn foreign capital
►To work with untrained labor
►To avoid cultural diversity
►To work under poor working conditions
   
Question No: 37    ( Marks: 1 )    - Please choose one
 PTCL has contracted with different recruiting agencies to provide human resource for its call centers. It is an example of which of the following?

►Off shoring
►Outsourcing
►Job migration
►Geocentric
   
Question No: 38    ( Marks: 1 )    - Please choose one
 Ali is working in an organization where his boss has a very authoritative personality. He always threatens him by explanation calls and termination warnings. Which of the following factor is causing stress for him?
►Supervisor
►Salary
►Security
►Safety
   
Question No: 39    ( Marks: 1 )    - Please choose one
 Which of the following performance management component is about summarizing the performance and ranking the records?

►Planning
►Monitoring
►Rewarding
►Rating
   
Question No: 40    ( Marks: 1 )    - Please choose one
 Which of the following system comprises the processes and activities involved in performance appraisals?
►Performance management
►Quality management
►Stress management
►Team management
   
Question No: 41    ( Marks: 1 )    - Please choose one
 Job rotation, understudy assignments, apprenticeship and formal mentoring programs are examples of which of the following?

►On the job training
►Off the job training
►Simulation training
►Vestibule training
   
Question No: 42    ( Marks: 1 )    - Please choose one
 All of the following are examples of indirect compensations EXCEPT:


►Breaks
►Bonuses
►Pensions
►Educational assistance
   
Question No: 43    ( Marks: 1 )    - Please choose one
 A manager performing the role of disseminator is most likely to do which of the following activity?

►Speak in a Chamber of Commerce's meeting
►Hire a new Human Resource Manager for the company
►Inform subordinates about newly founded competitors
►Develop a new strategic five-year plan for the company
   
Question No: 44    ( Marks: 1 )    - Please choose one
 Which of the following is an example of positive emotions?

►Anger
►Sadness
►Pride
►Disgust
 
Question No: 45    ( Marks: 1 )    - Please choose one
 The banner ads on the different website that are large, bold graphics and have moving images are grabbing attention of viewers due to which of the following external stimulus?
►Size and motion
►Novelty and familiarity
►Intensity and contrast
►Repetition and familiarity
   
Question No: 46    ( Marks: 1 )    - Please choose one
 The degree to which people in a country accept that power in institution and organizations is distributed unequally is called:

►Terminal Values
►Power Distance
►Fairness
►Uncertainty Avoidance
   
Question No: 47    ( Marks: 1 )    - Please choose one
 The graphic portrayal of a two-dimensional view of leadership styles by Blake and Mouton is known as:

►Least preferred co-worker scale
►Leader-participation model
►Autocratic-democratic continuum
►Managerial grid
   
Question No: 48    ( Marks: 1 )    - Please choose one
 In a manufacturing organization supervisors and plant managers have which of the following type of authority?
►Line authority
►Functional authority
►Staff authority
►All of the given options
  
Question No: 49   By Adeel Abbas, Bhakkar.( Marks: 3 )
 What is the purpose of conducting the job analysis?

.   
Question No: 50    ( Marks: 3 )
 Explain the role of 360 degree feedback in the measurement of performance.

   
Question No: 51    ( Marks: 5 )
 How the stress can be recognized?


Question No: 52    ( Marks: 5 )
 Differentiate between job description and job specification.


Question No: 53    ( Marks: 5 )
 When the organizations opt for the process reengineering?

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