MGT502- Organizational Behaviour Solved Final Term 2010 Past Vu Paper

FINALTERM  EXAMINATION

Spring 2010

MGT502- Organizational Behaviour (Session - 4)

Ref No:  

Time: 90 min

Marks: 69

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Question No: 1    ( Marks: 1 )    - Please choose one

 Which dimension of the Big Five model refers to be pleasant and accommodating in social situations?

       ► Extroversion

       ► Openness to experience

       ► Emotional stability

       ► Agreeableness

   

Question No: 2    ( Marks: 1 )    - Please choose one

 The ability of a person to manipiulate his/her emotions according to a given situation is called________________.

       ► Emotional Intelligence

       ► Emotional Constraints

       ► Affective Emotions   

       ► Cognitive dissonance

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Relevant personal characteristics affecting perception of the perceiver are:

       ► Attitudes

       ► Interests

       ► Past experiences

       ► All of the given options

   

Question No: 4    ( Marks: 1 )    - Please choose one

 According to attribution theory, which of the following is an internally caused behavior?

       ► Working late in order to get a promotion

       ► Arriving at work late because heavy traffic

       ► Working weekends because of your employer’s orders

       ► Depending on luck for success

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Question No: 5    ( Marks: 1 )    - Please choose one

 Which of the following statements is NOT an example of stereotyping?

       ► There is no need to offer child-care to him; men aren’t interested in child care

       ► Don’t hire an older worker; they can’t learn new skills

       ► She was good at her last job, so she will be good at this one

       ► She won’t relocate for a promotion, since women don’t relocate

   

Question No: 6    ( Marks: 1 )    - Please choose one

 Teams generally have a(n) _____________ impact on employee motivation.

       ► Inconsistent

       ► Positive

       ► Discouraging

       ► Neutral

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Bilal tells his boss only what he believes the boss wants to hear. Bilal is engaging in:

       ► Filtering

       ► Defensiveness

       ► Selective perception

       ► Selective selection

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Which of the following communication function is performed, when employees are required to follow their job description or to comply with company policies?

       ► Control

       ► Motivation

       ► Information

       ► Emotional expression

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Question No: 9    ( Marks: 1 )    - Please choose one

 Which of the following is the most effective communication network for facilitating the emergence of a leader?

       ► Chain 

       ► All-channel

       ► Wheel

       ► Direct

   

Question No: 10    ( Marks: 1 )    - Please choose one

 The transactional and transformational leadership should be viewed as:

       ► Opposing approaches to accomplishing goals

       ► Subcomponents of situational leadership

       ► Building blocks of charismatic leadership

       ► Cumulative forms of leadership

   

Question No: 11    ( Marks: 1 )    - Please choose one

 One reacts to _____ power out of fear of the negative consequences if one fails to comply.

       ► Legitimate 

       ► Coercive 

       ► Punitive 

       ► Referent 

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Question No: 12    ( Marks: 1 )    - Please choose one

 Dependency is inversely proportional to which of the following statement?

       ► The level of an individual’s personal power

       ► The number of alternative sources of a particular resource

       ► The type of informational analysis conducted in a situation

       ► The financial resources required to solve a problem

Question No: 13    ( Marks: 1 )    - Please choose one

 Most organizations develop multiple suppliers rather than give their business to only one in order to:

       ► Maximize power

       ► Increase information

       ► Reduce dependency

       ► Develop interdependence

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Which type of conflict will you experience  among the multiple roles in your life,  like role of a father and a manager?

       ► Intergroup Conflict

       ► Interpersonal Conflict

       ► Interrole Conflict

       ► Intrarole Conflict

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Question No: 15    ( Marks: 1 )    - Please choose one

 Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more then his range. Both of them then negotiate over price. This is an example of:  

       ► BATNA

       ► Distributive negotiation 

       ► Integrative negotiation

       ► Third party negotiation

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Which of the following is NOT a common success criteria for any organizational structures?

►Decentralized reporting

►High residual mass

►Permanent monitoring

►Rapid response

   

Question No: 17    ( Marks: 1 )    - Please choose one

 A tall, centralized hierarchy of authority and top-down communication and decision making are characteristics of which of the following organizational structures?

►Organic structure

►Matrix structure

►Mechanistic structure

►Functional structure

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Question No: 18    ( Marks: 1 )    - Please choose one

 Which of the following term defines how job tasks are formally divided, grouped, and coordinated?

►Organizational structure

►Work specialization

►Departmentalization

►Organizational behavior

   

Question No: 19    ( Marks: 1 )    - Please choose one

 Which of the following organizational design superimposes product or project based design on existing function-based design?    

By Adeel Abbas, Bhakkar.

►Matrix Structure

►Functional Structure

►Divisional Structure

►Holding structure

   

Question No: 20    ( Marks: 1 )    - Please choose one

 Giving workers more control over how a task is to be completed often leads to job enrichment because:

►Workers can think out their own way of tackling the task

►Change their pattern of working when they want

►Feel more responsible for achieving the end product

►All of the given options

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Question No: 21    ( Marks: 1 )    - Please choose one

 Which one of the following best describes the process of interaction and integration among the people, companies, and governments of different nations, driven by international trade and investment and aided by information technology?

►Reengineering

►Globalization

►Encroachment

►IT-Era

   

Question No: 22    ( Marks: 1 )    - Please choose one

 Implementing ISO often gives the following advantages EXCEPT:

►Create a more efficient, effective operation

►Increase customer satisfaction and retention

►Reduce international trade

►Reduce waste and increases productivity

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Question No: 23    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT an example of regional economic alliances?

►European Union

►Democratic Union of Hungarians

►North American Free Trade Agreement

►Caribbean Community

   

Question No: 24    ( Marks: 1 )    - Please choose one

 A technical specialists working with a reputable organization is allowed to continue to contribute his expertise to the company without having to become manager. He makes recommendations in a wide range of business areas, participates in high level decisions, and acts as mentor to other employees. This situation is represented by which one of the following option?

►Traditional career path

►Network career path

►Lateral skill path

►Dual career path

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Question No: 25    ( Marks: 1 )    - Please choose one

 Individual career counseling and information services are part of which one of the following career development phase?

►Assessment phase

►Direction phase      

►Development phase

►Decline phase

    

Question No: 26    ( Marks: 1 )    - Please choose one

 Performance is a function of which of the following factors?

►Skill, willingness to act and reward

►Ability, motivation and opportunity

►Knowledge, skills and abilities

► Tasks, incentives and rewards

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Responding to changes in external or internal environment is called:

►Incremental Change

►Anticipatory change

►Radical Change

►Reactive change

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Question No: 28    ( Marks: 1 )    - Please choose one

 Which of the following is NOT a primary force for change in organizations?

►Technology

►Social trends

►Economic shocks

►Decreasing skill sets

   

Question No: 29    ( Marks: 1 )    - Please choose one

 Ability to understand what is read or heard and the relationship of words to each other is called _______.

By Adeel Abbas, Bhakkar.

►Verbal comprehension

►Non verbal comprehension

►Perceptual speed

►Memory

   

Question No: 30    ( Marks: 1 )    - Please choose one

 Which of the following statements about gender difference in leadership is correct?

►There is no difference in leadership on the basis of gender

►Women leaders are not good at negotiation

►Men leaders seem to be more supportive and patient

►Women tend to adopt democratic leadership style

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Question No: 31    ( Marks: 1 )    - Please choose one

 When individuals or groups throughout the hierarchy participate in decision making, authority is considered to be:

►Formalized

►Efficient

►Specialized

►Decentralized

   

Question No: 32    ( Marks: 1 )    - Please choose one

 The aim of which of the following is to fundamentally change the way everybody in the organization conceives his or her role?

►Downsizing

►Reengineering

►Formalization

►Specialization

   

Question No: 33    ( Marks: 1 )    - Please choose one

 Transmission of which of the following is the primary purpose of socialization?

►Core values to new members

►Task demands

►Information associated with the realistic preview

►Information that allow future employees to master the job

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Question No: 34    ( Marks: 1 )    - Please choose one

 Which of the following is the individual source of resistance to change?

►Structural inertia

►Threat to expertise

►Economic threat

►Threatened power

   

Question No: 35    ( Marks: 1 )    - Please choose one

 Which of the following is the organizational source of resistance to change?

►Fear of unknown

►Economic threat

►New social relationship

►Threatened power

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Question No: 36    ( Marks: 1 )    - Please choose one

 ABC manufacturer is a local organization. The CEO of that organization is thinking of expanding his business in international market. What can be the possible reasons of this expansion?

By Adeel Abbas, Bhakkar.

►To earn foreign capital

►To work with untrained labor

►To avoid cultural diversity

►To work under poor working conditions

   

Question No: 37    ( Marks: 1 )    - Please choose one

 PTCL has contracted with different recruiting agencies to provide human resource for its call centers. It is an example of which of the following?

►Off shoring

►Outsourcing

►Job migration

►Geocentric

   

Question No: 38    ( Marks: 1 )    - Please choose one

 Ali is working in an organization where his boss has a very authoritative personality. He always threatens him by explanation calls and termination warnings. Which of the following factor is causing stress for him?

►Supervisor

►Salary

►Security

►Safety

   

Question No: 39    ( Marks: 1 )    - Please choose one

 Which of the following performance management component is about summarizing the performance and ranking the records?

►Planning

►Monitoring

►Rewarding

►Rating

   

Question No: 40    ( Marks: 1 )    - Please choose one

 Which of the following system comprises the processes and activities involved in performance appraisals?

►Performance management

►Quality management

►Stress management

►Team management

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Question No: 41    ( Marks: 1 )    - Please choose one

 Job rotation, understudy assignments, apprenticeship and formal mentoring programs are examples of which of the following?

►On the job training

►Off the job training

►Simulation training

►Vestibule training

   

Question No: 42    ( Marks: 1 )    - Please choose one

 All of the following are examples of indirect compensations EXCEPT:

►Breaks

►Bonuses

►Pensions

►Educational assistance

   

Question No: 43    ( Marks: 1 )    - Please choose one

 A manager performing the role of disseminator is most likely to do which of the following activity?

►Speak in a Chamber of Commerce's meeting

►Hire a new Human Resource Manager for the company

►Inform subordinates about newly founded competitors

►Develop a new strategic five-year plan for the company

   

Question No: 44    ( Marks: 1 )    - Please choose one

 Which of the following is an example of positive emotions?

►Anger

►Sadness

►Pride

►Disgust

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Question No: 45    ( Marks: 1 )    - Please choose one

 The banner ads on the different website that are large, bold graphics and have moving images are grabbing attention of viewers due to which of the following external stimulus?

►Size and motion

►Novelty and familiarity

►Intensity and contrast

►Repetition and familiarity

   

Question No: 46    ( Marks: 1 )    - Please choose one

 The degree to which people in a country accept that power in institution and organizations is distributed unequally is called:

►Terminal Values

►Power Distance

►Fairness

►Uncertainty Avoidance

   

Question No: 47    ( Marks: 1 )    - Please choose one

 The graphic portrayal of a two-dimensional view of leadership styles by Blake and Mouton is known as:

►Least preferred co-worker scale

►Leader-participation model

►Autocratic-democratic continuum

►Managerial grid

   

Question No: 48    ( Marks: 1 )    - Please choose one

 In a manufacturing organization supervisors and plant managers have which of the following type of authority?

►Line authority

►Functional authority

►Staff authority

►All of the given options

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Question No: 49   By Adeel Abbas, Bhakkar.( Marks: 3 )

 What is the purpose of conducting the job analysis?

.   

Question No: 50    ( Marks: 3 )

 Explain the role of 360 degree feedback in the measurement of performance.

   

Question No: 51    ( Marks: 5 )

 How the stress can be recognized?

Question No: 52    ( Marks: 5 )

 Differentiate between job description and job specification.

Question No: 53    ( Marks: 5 )

 When the organizations opt for the process reengineering?

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