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Wednesday, December 22, 2010

MGT503- Principles of Management FinalTerm Paper

FINALTERM  EXAMINATION
Fall 2008
MGT503- Principles of Management (Session - 3)
Time: 120 min
Marks: 85
Question No: 1    ( Marks: 1 )    - Please choose one
 Which of the following is the obligation or expectation to perform a duty?


       ► Responsibility
       ► Unity of command
       ► Chain of command
       ► Span of control
   
Question No: 2    ( Marks: 1 )    - Please choose one
 All of the following are a major overall benefit of sharing information with partners in the value chain EXCEPT:

       Improved customer service
       Accelerated delivery
       Increased employee satisfaction
       Cost savings
   
Question No: 3    ( Marks: 1 )    - Please choose one
 Control that prevents anticipated problems is called:

       ► Feed forward control
       ► Concurrent control
       Feedback control
       Management control
   
Question No: 4    ( Marks: 1 )    - Please choose one
 Which of the following is the correct order of the interpersonal communication process? 

       ► Sender > message > encoding > receiver > feedback > decoding > message
       ► Sender > message > encoding > receiver > decoding > message > feedback
       ► Sender > encoding > message > receiver > decoding > message > feedback
       ► Sender > message > encoding > receiver > feedback > decoding > message
   
Question No: 5    ( Marks: 1 )    - Please choose one
 A leader who involves employees in decision making, delegates authority and allows employees to have direct input into the final decision is using which of the following leadership style?
       ► Democratic-participative
       ► Laissez-faire
       ► Autocratic
       ► Democratic-consultative
 
Question No: 6    ( Marks: 1 )    - Please choose one
 Which of the following best describes this statement"The degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome"?
       Valence of a reward
       Valence
       ► Effort performance linkage
       ► Instrumentality or performance-reward linkage
   
Question No: 7    ( Marks: 1 )    - Please choose one
 Which of the following theory best describes that behavior is a function of consequences?
       ► Reinforcement theory
       ► Goal setting theory
       ► Group dynamics
       ► Theory Y
   
Question No: 8    ( Marks: 1 )    - Please choose one
 According to Maslow, an employee who has a need for more self-respect which has not yet met:

       ► Physiological needs
       ► Safety needs
       ► Social needs
       ► Esteem needs
   
Question No: 9    ( Marks: 1 )    - Please choose one
 Which of the following is a special group presenting unique motivational challenges?
       ► Professionals
       ► Stakeholders
       ► Competitors
       ► Top management
   
Question No: 10    ( Marks: 1 )    - Please choose one
 Which of the following is one of the seven traits associated with leadership?
       ► Fluency of speech
       ► Honesty
       ► Appearance
       ► Social class
  
Question No: 11    ( Marks: 1 )    - Please choose one
 In Equity theory, which of the following term is used for persons, systems or selves against which individuals compare themselves?
       ► Model
       ► Referent
       ► Leader
       ► Professional
   
Question No: 12    ( Marks: 1 )    - Please choose one
 Inequity due to being over-rewarded can be described as which of the following?

       ► O/I a > O/I b
       ► O/I a = O/I b
       ► O/Ib> O/Ia
       ► O/I a < O/I b
   
Question No: 13    ( Marks: 1 )    - Please choose one
 Which of the following are the motivating variables of equity theory?
       ► Gender, tenure, education and level in organization
       ► Inputs, outputs, gender and time duration
       ► Level in organization, power and responsibility
       ► Outputs, inputs, education and experience
   
Question No: 14    ( Marks: 1 )    - Please choose one
 Self respect, achievement and recognition are the example of which type of need?
       ► Social
       ► Physiological
       ► Self actualization
       ► Esteem
    
Question No: 15    ( Marks: 1 )    - Please choose one
 Which of the following factor is more important for men than women?
       Opportunity to learn
       ► Flexibility
       ► Autonomy
       ► Convenient
   
Question No: 16    ( Marks: 1 )    - Please choose one
 Which group of workers tend to focus on their work as their central life interest?
       ► Contingent
       ► Blue-collar
       ► Professionals
       ► Low-skilled
    
Question No: 17    ( Marks: 1 )    - Please choose one
 An unsatisfied need creates which type of emotion?
       ► Anxiety
       ► Tension
       ► Drive
       ► Pressure
   
Question No: 18    ( Marks: 1 )    - Please choose one
 Which of the following is an internal state that makes certain outcomes appear attractive?
       ► Desire
       ► Need
       ► Fashion
       ► Fad
   
Question No: 19    ( Marks: 1 )    - Please choose one
 A company's "chain of command" is a part of which process?

       ► Span of control
       ► Organizational design
       ► Formalization
       ► Work specialization
   
Question No: 20    ( Marks: 1 )    - Please choose one
 Employees with more training and experience are able to work with less direct supervision which is the characteristics of which of the following?
       ► Wide span of control and a flatter organization
       ► Violates Fayol’s principle of chain of command
       ► A highly centralized organization
       ► Very narrow span of control and more levels of managers
   
Question No: 21    ( Marks: 1 )    - Please choose one
 Which of the following is the set of elements that can be used to configure an organization?


       ► Organization structure
       ► Organization design
       ► Organization chart
       ► Organization rotation
 
Question No: 22    ( Marks: 1 )    - Please choose one
 Which of the following is one of the most important objectives for small business owners?


       ► Market presence
       ► Growth
       ► Profitability
       ► Innovation
   
Question No: 23    ( Marks: 1 )    - Please choose one
 Which of the following is the most common source of new business financing?
       ► Venture capitalist
       ► Personal resources
       ► Lender
       ► Strategic alliances
   
Question No: 24    ( Marks: 1 )    - Please choose one
 An organization's structure should facilitate which of the following?
       Chain of command
       Necessity of departmentalization
       Achievement of goals
       Span of control

Question No: 25    ( Marks: 1 )    - Please choose one
 What kind of structure does the parent company often provide to support services of its child company?          
       Matrix
       Divisional
       Functional
       Team
   
Question No: 26    ( Marks: 1 )    - Please choose one
 The formal right to give orders, make decisions and see that tasks are completed is called:

       Centralization
       Authority
       Responsibility
       Decentralization
   
Question No: 27    ( Marks: 1 )    - Please choose one
 Which of the following is a process by which individuals pursue opportunities, fulfill needs and wants through innovation, without regard to the resources they currently control?
       Small business ownership
       Innovative Management
       Entrepreneurship
       Privatization
  
Question No: 28    ( Marks: 1 )    - Please choose one
 In BCG matrix which of the following businesses have a very small share of a market and are not expected to grow?

       Star
       Dogs
       Cash cow
       Question mark
   
Question No: 29    ( Marks: 1 )    - Please choose one
 Which of the following is a strategy in which an organization attempts to gain a competitive advantage by reducing its costs below the costs of competing firms?
       ► Focus Strategy
       ► Differentiation strategy
       ► Deliberate strategy
       ► Cost leadership strategy
   
Question No: 30    ( Marks: 1 )    - Please choose one
 All of the following are characteristics of well designed goals EXCEPT:

       ► Written in term of input
       ► Measurable and quantifiable
       ► Challenging but attainable
       ► Communicated to all employees
   
Question No: 31    ( Marks: 1 )    - Please choose one
 Which of the following is the way through which an organization distributes its resources across the areas in which it competes?
       ► Scope
       ► Distinctive Competency
       ► Resource deployment
       ► Effective strategy
   
Question No: 32    ( Marks: 1 )    - Please choose one
 The method by which strategies are operationalized or executed within the organization is called:
       ► Strategy formulation
       ► Strategy implementation
       ► Strategy evaluation
       ► Strategy imitation
   
Question No: 33    ( Marks: 1 )    - Please choose one
 Few years ago Nike has problem with inconsistency of goals. The firm was producing high quality shoes but they were not stylish. As a result company lost substantial market share. In this situation which kind of goal was missing?

       ► Manufacturing goal
       ► Marketing goal
       ► Financial goal
       ► Operational goal
 
Question No: 34    ( Marks: 1 )    - Please choose one
 When uncertainty is high and management wants to maintain flexibility, which of the following types of plans are preferable?

       ► Long-term plans
       ► No plans
       ► Directional plans
       ► Specific plans
   
Question No: 35    ( Marks: 1 )    - Please choose one
 Which of the following involves allocating resources by detailing what activities have to be done, the order in which they are to be completed, who is to do each and when they are to be completed?
       ► Benchmarking
       ► Budgeting
       ► Competitor intelligence
       ► Scheduling
   
Question No: 36    ( Marks: 1 )    - Please choose one
 All of the following are disadvantages of group decision making EXCEPT:

       More time taken to reach a solution
       Minority domination
       More alternatives are generated
       ► Groupthink decreases effectiveness of decision
  
Question No: 37    ( Marks: 1 )    - Please choose one
 Ahmed is always concerned about the achievements of subordinates and is receptive to the suggestions from others. He prefers which of the following styles of decision making?

       ► Analytic
       ► Conceptual
       ► Directive
       ► Behavioral
   
Question No: 38    ( Marks: 1 )    - Please choose one
 For the first time, a Textile company is closing one of its plants in Faisalabad. In this situation, which type of decision is being practiced by its Top management?

       ► Satisficing
       ► Programmed
         Non-programmed
       ► Heuristic
  
Question No: 39    ( Marks: 1 )    - Please choose one
 Assembling additional information and identifying both the nature and the causes of the problem comes under:





       Scanning stage
       Categorization stage
       Diagnosis stage
       Implementation stage
   
Question No: 40    ( Marks: 1 )    - Please choose one
 The principle reason for formation of the regional trading alliance in Europe was to reduce the power of the United States and:




       Japan
       Russia
       Canada
       Mexico
   
Question No: 41    ( Marks: 1 )    - Please choose one
  The belief that a firm's obligation goes beyond that required by law and economics, and includes a pursuit of long-term goals that are good for society is known as:
       ► Social responsiveness
       ► Ethical responsibility
       ► Social responsibility
       ► Social obligation
 
Question No: 42    ( Marks: 1 )    - Please choose one
 A form of business exchange or transaction in which the parties interact electronically is called:
       ► E-commerce
       ► E-business
       ► E-shopping
       ► E- trading
   
Question No: 43    ( Marks: 1 )    - Please choose one
 Through technological and managerial process inputs of an organization are transformed into:





       ► Output
       ► Feedback
       ► Feed forward
       ► Transformation
   
Question No: 44    ( Marks: 1 )    - Please choose one
  The bank of New England uses models to figure out how many teller need to be on duty at each location at various times throughout the day. Bank is using which of the following approaches?


       ► Management science
       ► Operations management
       ► Total quality management
       ► Contingency perspective
   
Question No: 45    ( Marks: 1 )    - Please choose one
 Behavioral viewpoint emphasize the need of understanding the various factors affecting the_______ in an organization.
       ► Social behavior
       ► Moral behavior
       ► Ethical behavior
       ► Human behavior
   
Question No: 46    ( Marks: 1 )    - Please choose one
 Which one of the following roles is most important for managers in small firms?    
       ► Disseminator
       ► Leader
       ► Spokesperson
       ► Figurehead
  
Question No: 47    ( Marks: 1 )    - Please choose one
 Reading periodicals and maintaining personal contacts come under the role of:    
       ► Monitor
       ► Spokesperson
       ► Leader
       ► Negotiator
   
Question No: 48    ( Marks: 1 )    - Please choose one
 Adam Smith wrote his book “The Wealth of Nations” in:
       ► 20th century
       ► 18th century
       ► 15th century
       ► 17th century
   
Question No: 49    ( Marks: 1 )    - Please choose one
 All of following are true regarding teams EXCEPT:
       ► Teams are more flexible than traditional departments
       ► Teams are less responsive to a changing environment
       ► Teams can serve as a source of job satisfaction
       ► Teams better utilize employee talents
 
Question No: 50    ( Marks: 1 )    - Please choose one
 Ali always consults with his employees and uses their suggestions before making a decision. He is demonstrating which type of leadership style?

       ► Directive
       ► Achievement-oriented
       ► Participative
       ► Supportive
   
Question No: 51    ( Marks: 5 )
 Being an entrepreneur, suppose that you are thinking of starting a new business. Which process would you follow?
   
Question No: 52    ( Marks: 10 )
 Suppose that an organization has some distinctive competencies, how long it will retain those competencies?
   
Question No: 53    ( Marks: 10 )
 Draft guidelines for managers to improve their effectiveness as non verbal communicators.

   
Question No: 54    ( Marks: 10 )
 Discuss how roles, norms, group size, group cohesiveness and status system influence group behavior.

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